Operational issues at Amsterdam Airport Schiphol How to prepare
Where can I find updated information about the waiting times at Schiphol and the impact on my flight?
How long before my flight departure should I be at Amsterdam Airport Schiphol?
When can I check in and drop off my baggage?
Where should I go when I arrive at Schiphol and I see queues outside?
How can I prepare for the security checks at Schiphol?
What should I do if I am already checked in and travel with hand baggage only?
Can I get assistance and priority at the airport because I have reduced mobility or travel with an elderly person or a baby?
Should I expect the same operational issues when I have a transfer at Amsterdam Airport Schiphol?
SkyPriority at Schiphol
Can I buy SkyPriority?
I have SkyPriority, can I use a different desk to check in and drop off my baggage?
When should I arrive at the airport when travelling with SkyPriority?
Rebook and refund
My flight is cancelled by KLM less than 48 hours before departure. What happens next?
I missed my connecting flight due to the late arrival of my incoming KLM flight. What happens next?
I missed my flight due to the long waiting times at the airport. What happens next?
What self-service options do I have for rebooking and refunds?
I would like to rebook or cancel my flight voluntarily
What are my rights as a passenger in case of disruption?
My baggage has not arrived. What should I do?
How can I report my missing baggage?
Where can I find information about the status of my baggage?
I am almost returning home again. Can you send my baggage to my home address instead of the holiday address I gave earlier?
When will my baggage be delivered?
Can I pick up my baggage?
Do I get compensation for buying clothes at my destination?
How can I contact KLM?
I tried to report my missing baggage online, but I did not succeed. What should I do now?
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